Privacy Policy
All Willow Medical Centre team members understand, comply with, and implement the requirements of the Privacy Act 2020 and the Health Information Privacy Code 2020. To ensure that we meet our obligations we have:
Appointed a Privacy Officer. The Privacy Officer for our practice is Joann. If you wish to speak to her, please contact reception.
Developed a privacy policy for our practice. The policy enforces how we collect, store, destroy and disclose your personal and medical information.
Ensured all team members have understood and signed a confidentiality agreement as part of their employment agreement or contract of service. The obligations under this clause extend after the agreement or contract has ended.
You have the right to request and see all your own personal medical information. We are happy to discuss and enable this for you.
All Willow Medical Centre team members understand, comply with, and implement the requirements of the Privacy Act 2020 and the Health Information Privacy Code 2020. To ensure that we meet our obligations we have:
Appointed a Privacy Officer. The Privacy Officer for our practice is Joann. If you wish to speak to her, please contact reception.
Developed a privacy policy for our practice. The policy enforces how we collect, store, destroy and disclose your personal and medical information.
Ensured all team members have understood and signed a confidentiality agreement as part of their employment agreement or contract of service. The obligations under this clause extend after the agreement or contract has ended.
You have the right to request and see all your own personal medical information. We are happy to discuss and enable this for you.
Health Information Privacy Update
Recent changes to the Privacy Act require our practice to notify patients when information is collected about them from other agencies. We have recently updated our Health Information Privacy Statement to include this advice.
Health information collection
My health practice can collect information from other agencies for the purposes of maintaining and up-to-date health record and providing safe and quality primary health care.
This may include:
Receipt of laboratory, radiology or other results
Shared electronic health records, such as HealthOne (used in the South Island), which provides test results, allergies, medications, clinician summaries and hospital information shared by other providers involved in my care.
Correspondence from after-hours services, hospitals and specialists, which can include discharge summaries, specialist letters, lab and imaging results.
Letters and notifications from referral providers reporting back on health or screening programmes for which I have been referred (e.g. Green Prescription, smoking cessation, dietitian, etc)
Information from Health NZ and WellSouth in regards to updated demographic, NHI or eligibility information.
Contact from or correspondence from non-health agencies such as Police, legal representatives, Oranga Tamariki, insurance companies, Ministry of SOcial Development (Work and Income New Zealand) and the Accident Compensation Corporation.
Receipt and correspondence from employers, regarding, for example, fitness to work.
If you have any questions please discuss with our reception team.
A reminder that all patients have the right to access (and have corrected) their health information under Rules 6 and 7 of the Health Information Privacy Code 2020.